1. Where are your products stocked?
Wicked Sista products are stocked primarily in pharmacies Australia wide and in New Zealand. For a list of your local stockists, please email us at hello@wickedsista.com
2. How do I become an Australian stockist?
Please email us at hello@wickedsista.com and someone will be in contact with you.
3. Can I distribute your products overseas?
Please email us at hello@wickedsista.com and we will be in contact.
4. How do I order products that aren’t on your website?
Please contact us at hello@wickedsista.com or on 03 8564 7400 and one of our awesome customer service team members will help you out.
5. What is your privacy policy?
By providing your phone number and signing up for texts, you consent to receive marketing text messages (e.g. promos, product releases, cart reminders) from Wicked Sista at the number provided. Msg & data rates may apply. Msg frequency varies. You may unsubscribe at any time by clicking the unsubscribe link in one of our SMS’. or by contacting us via email at hello@wickedsista.com
We value your privacy and the information you consent to share in relation to our SMS marketing service and email services. We use this information to send you text notifications and emails and this data will not be shared with any third parties. Please contact us if you have any questions.
FAQS: ORDERING
1. How will I know if my order is received?
You will receive email notification that your order has been received.
2. What if the product I ordered is out of stock?
If the product you ordered is out of stock, we will send you an email notifying you and you can choose if you would like a similar item or a refund.
3. Can I cancel/change my order?
Once an order has been placed, it can not be changed or cancelled.
4. I can’t seem to process my online order.
If you order isn’t processing, please call head office on 03 8564 7400 or email us at hello@wickedsista.com
5. Why am I being charged shipping after my discount has been applied?
If your order is under $80 after you have applied the discount you will be charged shipping as your total order has become less than the required $80 for free shipping. The free shipping offer applies to the total value of your order after any discounts.